Capital One Financial Corp. said it expects to add 2,000 people to its work force of 6,000 this year.
The company said new workers would be required at all sites and staff levels to accommodate anticipated growth.
The credit card specialist has $14.2 billion of managed loans and recently announced 20% growth in per-share earnings for the third year in a row.
"Our information-based strategy has fueled our success," said chairman and chief executive officer Richard K. Fairbank. "While many other companies continue to scale down, we are pleased with our growth rate and the opportunities that it presents."
The company also said it is preparing to break ground on a second operations facility in the Tampa area. The building is expected to be completed by September and will house 600 call-center workers.
Capital One employs 650 at an existing Tampa call center. "Over the past year and a half, the operations in Tampa have become an integral part of Capital One's ability to service our nearly 12 million customers," said Nigel Morris, president and chief operating officer.