Cheryl Winokur Munk

As consumers get more comfortable with the technology, they will want multiple checkout options beyond cards, creating a need for more digital wallets and account-to-account rails.

Much of the recent growth of the universal e-checkout system Click to Pay is taking place outside the U.S. Payment experts say there are steps banks can take to boost usage.

Low daily, weekly and monthly Zelle limits can cause users to switch to other payment networks, raising the ante for banks to find solutions.

Banks face conceptual, operational and other hurdles that threaten further adoption of real-time payments.

Banks that don't embrace embedded payments now risk losing out to more nimble rivals in the near future.

Payment experts detail where banks are falling short in combating AI-driven crimes.

Silent attrition and low small-business adoption are among the challenges to banks' corporate card business.

Many banks are missing revenue and cost-cutting opportunities—and potentially disenfranchising customers by not offering relevant app details.

New research suggests customers are willing to accept some friction in exchange for more robust fraud controls.

With regulatory scrutiny on the rise, banks are putting payment collaborations under the microscope.

Tech overhauls aren't easy, financial tech experts say it's necessary to compete effectively with digital-focused firms.

New study highlights the dangers banks face and potential fixes as merchants and consumers embrace the emerging form of artificial intelligence.

Banks that don't offer buy now/pay later risk pushing customers — especially younger ones — into fintechs' arms.

Payment experts detail where banks are going wrong with charge-backs and how they can improve.

Fintechs and the technology behind cryptocurrency are becoming popular, putting trillions in transaction value at risk for banks, according to Accenture.

Recent reports from JD Power suggest that more customers choose payment alternatives to avoid surcharge fees.

Critics say more regs for BNPL are overkill, but proponents hope the state rule will be a framework for other states.

The ACH Network reached new highs in 2025 as both traditional and same-day ACH usage grew at healthy clips. The trend could negatively impact deposits and cards.

While the e-commerce giant has deemphasized the technology, banks and payment firms are testing the biometric option.

Significant regulatory, legislative and business developments could shape the industry this year, putting pressure on banks to respond.