ClairMail has pioneered the mobile banking triple play by offering messaging, mobile Web and client applications on an integrated platform. Using the latest Smartphone technologies, the Novato, CA-based company fuses all three modes into a single, intuitive 'smart client' interface which provides mobile banking customers with an integrated user experience. The key benefit for end users is that they don't have to jump between modes, unlike with other bank payment and notification systems. Banks gain from using ClairMail's triple play convergence technologies since it simplifies installations and minimizes update requirements, thus lowering support costs for financial institutions.
The ability for retail banking customers to receive mobile alerts about overdrafts, transaction approvals and bill payments through a range of notification platforms such as e-mail, SMS or Push API helps customers "to feel more secure, more engaged," says Joe Salesky, ClairMail's founder, chairman and chief strategy officer.