A glitch at Experian PLC truncated the credit limits of some consumers, leading to their receiving lower credit scores after it being erroneously reported that they had exceeded their limits, msnbc.com reported Wednesday.
The error affected users of HSBC Holdings PLC credit cards, according to Bob Sullivan’s
Experian said in an email that the incident stemmed from “an isolated administrative error in coding this data” on Friday, April 1. It was detected and corrected on Monday.
Even so, at least one HSBC customer, David Schott, told Sullivan that his credit monitoring service still reflected the error as of Wednesday. The error caused Experian’s system to ignore the final two digits of a card’s credit limit, so that a card with a $1,500 limit would appear to have just a $15 limit.
