Huntington Bancshares Inc. of Columbus, Ohio, has agreed to license the patent portfolio of Ronald A. Katz Technology Licensing LP of Los Angeles.
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Katz, which claims broad patents related to the integration of automated systems that are widely used in call centers, announced the agreement Wednesday but did not disclose the price.
More than 275 companies have licensed its patents, Katz said.
The agreement with the $36.9 billion-asset Huntington covers areas such as customer service delivered through automated systems and live agents, the licensing firm said.
