Many bankers have become devotees of the procedure called "managing by wandering around" (MBWA). They find that by walking through the bank, talking to everyone anxious to speak with them, answering their own phones, and generally being available, they boost morale and learn lot that they otherwise would not.

This, many CEOs hold, is almost a mandatory activity if they really want to know what is happening on board.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.