NewBridge Bancorp (NBBC) in Greensboro, N.C., is planning to retool its retail banking operations in a move that will eliminate 5% of its work force.

The $2 billion-asset company said in a press release Monday that it would replace its traditional branch staffing model, which consists of a manager surrounded by client service representatives, with a simplified structure that revolves around client service managers who will report to local retail banking managers. Each banking manager will oversee several branches within a designated market.

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