N.Y. Lags in Direct Deposit; Banks, City Trade Blame

The New York Clearing House Association's push to increase direct deposit participation in New York City is successful in some quarters but is meeting resistance in others.

Use of electronic payroll deposit by employees of private companies generally has been rising, but efforts to enroll some city employees are being hindered by city policy and lack of bank support for enrollment efforts, observers said.

Thirty-eight percent of employees in the New York Fed district are paid by direct deposit, which involves electronic transmission of funds to their accounts through the automated clearing house network.

The national average is 45%, according to the National Automated Clearing House Association. The New York Fed district includes New Jersey, Puerto Rico, and the Virgin Islands.

Backed by about 150 banks and credit unions, the New York Clearing House Association embarked last year on a push to increase participation.

The effort has resulted in fruitful discussions with major regional employers such as Colgate Palmolive Co., Weight Watchers, and the State University of New York. In some companies, direct deposit adoption rates exceed 90%.

On other fronts, though, the Clearing House Group still is having trouble getting participation to rise. For example, only about 39,000 of the city's 97,000 public school teachers use direct deposit, a direct result of the N.Y. Clearing House efforts.

According to George Thomas, senior vice president at the New York Clearing House, this stems partially from the city government's decision to make employees paid weekly ineligible for direct deposit. (The city would prefer all of its employees to move to a biweekly pay period.)

But city officials, though supportive of the direct deposit program, said banks share part of the blame for low participation rates.

Richard R. Valcich, executive director of the city's Office of Payroll Administration, said financial institutions place too much enrollment and promotional responsibility on organizations making direct-deposit payments.

He said the benefits of direct deposit to an employer are "debatable," because as long as an employer still writes checks for a segment of the work force, cost savings from electronic payment programs are "negligible."

"There is a negative side in the lost float," Mr. Valcich added, noting that "a substantial portion of the population does not cash checks on payday."

He suggested financial institutions shoulder more of the operational burdens involved with enrollment because the banks are "basically the people who I think have the most to gain."

The New York Clearing House's direct deposit promotional campaign, begun a few months ago, is part of an effort by the financial community to assume some of the responsibilities associated with enrolling new users.

The Clearing House is preparing a radio advertising blitz that will run later this month.

In addition, New York-area banks are encouraging their own employees to opt for electronic paychecks. Among the banks doing so are Chase Manhattan Corp., Citicorp, Fleet Financial Group Inc., PNC Bank Corp., and Republic New York Corp.

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