A year after NationsBank Corp. introduced banking by personal computer, the program still faces technical and operational problems.

Bill payments are sometimes completed late, and the bank is having trouble dealing with an unexpectedly high volume of transactions and requests for technical support.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.