Bank insurance programs continue to be plagued by bankers' hesitancy to refer their customers to a bank's insurance agents, according to participants in a recent conference.

"The retail people are very protective of their customers," said Jack D. Cussen, senior vice president of the insurance services group at Summit Bancorp, Princeton, N.J.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.