Many banks already rely on chatbots for simple customer inquiries to enhance the customer experience, but agnetic AI is taking chatbot complexity to the next level. Banks are not missing out on this opportunity as more than a quarter are experimenting with agentic AI and 22% are researching and evaluating use cases. In this video, Aser Blanco, Global IBD Lead for Banking at NVIDIA shares the strategies and technology needed for agentic AI to truly transform the customer experience.
Not Just a Smarter Bot: How Agentic AI can Transform Customer Experience
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