AI in Banking: Revolutionizing Customer Experience, Fraud Prevention, Quantitative Finance, and Operational Efficiency
AI in Banking:
Revolutionizing customer experience, fraud prevention, quantitative finance, and operational efficiency
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Unlock AI-driven bank insights
Digital assistants and agentic AI can help transform both your customer-facing interactions and internal processes to improve customer satisfaction, increase profits, improve productivity, and reduce costs. Banks in particular stand to benefit from these models – but only if they take the right steps in a complex landscape.
Survey based on 600 global financial services professionals shows GenAI standing out as a pivotal technology.
Mike Abbott, global banking lead at Accenture, shared where he sees banks using the technology most effectively in the year ahead.
January 22
Key AI trends for financial institutions
Boost the precision of fraud detection for better risk management and increased customer retention.