AI in Banking: Revolutionizing Customer Experience, Fraud Prevention, Quantitative Finance, and Operational Efficiency

Partner insights fromDell Technologies with NVIDIA
Unlock AI-driven bank insights
In this 15 minute video, industry expert Malcolm deMayo, Global Vice President, NVIDIA, talks through generative AI challenges that banks experience and how to overcome them.
Financial institutions are using intelligent automation to optimize productivity, reduce costs, transform insights, and elevate customer engagement.
Exploring the top AI use cases generating business value in the financial services industry
Financial institutions use AI to detect and prevent billions of dollars of fraud each year in areas including account takeover, check fraud, identity theft, money laundering, and terrorist financing, among others.
Key AI trends for financial institutions
Discover how AI agents are changing CX—handling complex requests, learning from past chats and responding with human-like nuance.
From virtual assistants to intelligent document processing, learn how GenAI is helping banks do more with less—boosting productivity and streamlining service.
Success in the current landscape requires financial services organizations to reimagine operations
Accelerate your business outcomes
Reimagine the speed of business with cutting-edge AI innovation and scalable AI workflow automation
Research report explores the AI adoption surge and what's needed to have a successful strategy.
Digital assistants and agentic AI can help transform both your customer-facing interactions and internal processes to improve customer satisfaction, increase profits, improve productivity, and reduce costs. Banks in particular stand to benefit from these models – but only if they take the right steps in a complex landscape.
Drive future and innovation readiness
Survey based on 600 global financial services professionals shows GenAI standing out as a pivotal technology.
Boost the precision of fraud detection for better risk management and increased customer retention.
Editorial Resources
Standing on the sidelines when it comes to the implementation of artificial technology in the investment banking sector is no longer a viable strategy. Companies must move ahead, or risk being left in the dust.
January 13
Mike Abbott, global banking lead at Accenture, shared where he sees banks using the technology most effectively in the year ahead.
January 22
Managing the CEO's AI could be a new responsibility of support staffers, experts say.
December 19