Fonetic, a Spanish company that provides speech analytics and voice recording software for compliance purposes, arrived on Wall Street Thursday.
"The company's software lets banks and trading firms index and catalog calls, chats and emails that must be stored for Dodd-Frank and Mifid compliance, and search for records based on criteria such as banks involved, markets/exchanges used, products (equities, commodities, etc.), traders involved, actual trades, date range, type of activity, and companies involved," writes American Banker's Penny Crosman.
The first use of Fonetic's software will be on trading floors and large New York banks where the call for storage and recall of customer conversations will aid compliance with Dodd-Frank rules.
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