Banco Popular de Puerto Rico

Community banks sometimes feel that they lack the budget and staff to compete with larger banks and fintechs on things like mobile and online banking, virtual assistants and most recently generative AI. Jim Perry, senior strategist at Market Insights, suggests steps they can and should take to stay relevant technology wise.

Penny Lee, president and CEO of the Financial Technology Association and Steve Boms, executive director of FDATA NA, explain what their members like about the proposed regulation and what they would change.

A recent survey of over 12,000 banking leaders globally found that 70% of industry executives believe that embedded finance is either core or complementary to their institutions' business strategies. Yet, only 20% are already offering these types of solutions.

Banks are just beginning to get their arms around Generative AI—a truly once in generation technology that will impact banking in three key ways: by being embedded in operations, then transforming operations, and then helping banks innovate and differentiate. Keri Smith, Global AI Banking Lead at Accenture will share highlights from recent research about how GenAI will impact employee roles within banks.

Over the past year, the national bank regulators' oversight of Silicon Valley Bank, Signature Bank, Silvergate Capital and other banks that failed has been criticized. Reports of a toxic workplace at the FDIC have come to light. And the OCC hired a Deputy Comptroller and overseer of fintech who had easily discoverable falsehoods on his resume. Michele Alt, cofounder and managing director at Klaros Group, explains what this might mean for banks in the coming year.

It's been a rough year for fintechs and for the venture capital firms that fund them. Venture capital flows into financial technology companies dropped by 36% year over year to $6 billion in the third quarter of 2023. But Amy Nauiokas, founder and CEO of Anthemis Group, is optimistic about 2024.

Listen to this podcast with John Duigenan, General Manager, Global Financial Services Industry at IBM, to learn how bankers can seize opportunities to innovate and maximize the results of generative AI while ensuring the governance necessary for trusted results.

Listen to Wendy Walker, Solution Principal of Tax Information Reporting, Sovos, discuss what banks and credit unions need to do today to prepare for the 2023 tax filing season and for the years ahead.