Kate Fitzgerald is an Arizona-based senior editor for PaymentsSource. Fitzgerald began her journalism career at the San Diego Tribune, and has worked as a reporter and editor at several other publications, including Advertising Age and the Arizona Republic. She covered payments for SourceMedia from 2007 to 2012, and rejoined PaymentsSource in 2015. Fitzgerald is a graduate of Lewis & Clark College and holds a master’s degree from Northwestern University’s Medill School of Journalism.
Artificial intelligence is steadily making its way through the payments and financial services world. The technology's usefulness for fraud detection is clear, but there are other areas where AI can have an impact.
The rapid advancement of social media platforms into the payments and finance markets, as well as millennials' devotion to apps like Venmo, were major factors driving a 47% increase in the U.S. digital person-to-person payments market last year.
The mobile point of sale vendor ShopKeep has purchased ChowBot, an online order-and-pay software tool for restaurants, with plans to broadly integrate the new feature into its services for small businesses.