Investment

Reflections and insights from the CUNA Tech and Operations & Member Experience Councils conferences held recenlty in Phoenix.

Sir Tim Berners-Lee, creator of the World Wide Web, exhorted developers to think about unintended consequences, saying he felt guilty over the digital divide and the proliferation of fake news.

Cleaning up bad data is expensive and time-consuming, but just leaving it alone costs even more. Here are strategies to improve the process.

Public Service Credit Union's approach to keeping information safe has also helped address a variety of resource shortages.

You can’t just turn the computers off and shut your door, nor can you rely on outdated, traditional training methods to prepare your team for a landscape of threats and continuously evolve, writes Laura Lee, executive vice president of cyber training and assessments at the Circadence Corporation.

The tech sector is filled with innovators who want to solve really tough problems. Yet, there is one huge problem they can’t seem to make a dent in, says the creator of Craigslist and the founder of Women Who Tech.

The banking crisis in 2008 has created a generation of consumers that will always carry some mistrust of traditional banking, making them more agreeable to alternative payment models.

As many as a dozen financial institutions are deploying IBM’s Watson to search for signs of employee misconduct so they can avoid a Wells Fargo-size scandal. But the legal and technical limits of its use are major issues.

Barclays Plc will need to defend its advantages in the payments business from encroachment by technology companies including Amazon.com Inc. and Apple Inc., according to Chief Executive Officer Jes Staley.

Best Practices Awards offer a wealth of field-tested ideas to improve your credit union.