Merchant

Reeling from the loss of the Costco account and other setbacks in 2015, American Express is looking to the future the same way any investor might — banking on the diversification of its portfolio to slowly climb back.

The future of retail isn't happening behind the counter; it's happening in the aisles, on mobile phones and at a much faster pace than even the Internet can accommodate. And all of these ideas were the subject of excitement and debate at the National Retail Federation's conference in New York.

A Florida campus of a for-profit college chain used deceptive practices that coerced students into racking up huge debt, according to a newly unsealed whistleblower lawsuit.

Data on consumer borrowing and debt released by S&P Dow Jones Indices and Experian show consumer credit default rates stabilized in December.

For processors, EMV has been the hot topic, as the industry looked to the liability shift last fall. But the challenge has just started, as the migration presents myriad security and compliance tasks.

The newest audience flocking to omnichannel shopping is the one no one invited—fraudsters.

American Express Co., the biggest credit- card issuer by purchases, said fourth-quarter profit fell 38% as expenses rose and the company took a restructuring charge.

It may seem tough for a system that limits itself to one retailer per vertical to expand, but Plenti is making it happen.

The CFPB announced Thursday that Herbies Auto Sales must provide $700,000 in refunds to customers and pay a $100,000 fine to resolve allegations it hid finance charges and deceived consumers purchasing vehicles.

The U.S. Department of Education has granted more time for companies to submit offers to perform debt collection work under a Request for Proposal.