In this story, Hitachi Consulting indicates "consumer reluctance to embrace mobile payments stems from fraud and theft concerns." The company further indicates financial institutions should develop mobile-payments strategies that "include educating consumers about the payment method's safety and security."
This leaves the reader wondering what specific safety and security features are included that may prompt the bank or consumer to adopt this technology. Is Hitachi comparing and contrasting mobile payments against traditional payments methods, or have they identified specific security features that make mobile payments safe?
Clark Cummings
First Bank









