Noble Systems Corp., an Atlanta-based global contact center technology company, announced Thursday the acquisition of assets from TelStar Hosted Services Inc, a CaaS contact center technology multi-vendor provider offering services such as predictive dialer capabilities and automated voice messaging. Terms of the deal were not disclosed.
TelStar Hosted is a provider of TouchStar Hosted Services (a former division of TouchStar Software Corp., which was acquired by Noble Systems in 2009). TelStar Hosted now will offer Noble Systems’ cloud-based and hybrid premise/cloud services.
“We welcome TelStar Hosted clients and partners and look forward to offering them the stability, security and commitment to innovation that comes with the Noble Systems brand,” said James K. Noble, president and CEO of Noble Systems. “As an established market leader in hosted contact center services, we are well-positioned to integrate TelStar Hosted’s assets and technology and help its customers succeed on day one.”
TelStar Hosted CEO James P. Dunn, a longtime executive at various technology and telecommunications firms, will join Noble Systems to lead transition efforts.
The acquisition follows Noble Systems' deals last month to
