PayThink 2018 Direct Page

A customer claims the Massachusetts bank fined her numerous times over a single botched purchase. The bank paid her back — but her class action lawsuit isn't going away.

The angry reaction of Bench's customers to its sudden closing was one thing that made it an attractive acquisition target, Employer.com executives say.

Barr gave up his prestigious position as the Federal Reserve vice chair for supervision. In keeping his seat on the Board of Governors, he may have strengthened his hand in shaping banking regulation.

Krishnan Raghunathan is head of finance and accounting services at WNS, a digital-led business transformation and services partner.

Bodhi Silberling is a student at the University of California, Berkeley.

Reading Cooperative's combination with Wakefield Cooperative, the third deal involving Boston-area banks announced in the past month, would create a $1.2 billion community bank.

The U.S. suffers from a disproportionately large share of global credit card fraud. Bringing customer authentication methods up to standards adopted in other developed countries would solve much of that problem.

The gulf between what small businesses need and what banks are providing could be an opportunity for bankers.

Acting Comptroller of the Currency Michael Hsu reflects on his tenure, the challenges of financial regulation, and the delicate balance of fostering innovation while maintaining trust in the financial system.

The industry should save on interest expenses this year as it follows the Fed's lead in cutting rates. The downside is that the lower deposit rates signal fewer opportunities to make loans.