PayThink

A comprehensive strategy around when and how consumers pay bills online can better help credit unions understand members' behavior patterns and deepen those relationships.

Without the application of tested safeguards, using such data can run the risk of worsening the very problems of credit access that we seek to solve.

Given the transition's complexity, it's understandable if fuel retailers will not meet the April 17 deadline. But it's important not to be paralyzed by analysis, says Hughes Network Systems Jeff Bradbury.

One particular type of scheme, swapping, involves thieves stealing and replacing cards before the consumer is aware, says The ai Corporation's James Crawshaw.

Online ordering, outdoor pickup and digital shopping features are more than emergency workarounds, and merchants need to make them a regular part of their strategies, says Signifyd's Mike Cassidy.

Payment tech firms and challenger banks are leaning into the pandemic in a way that's gaining trust of clients, says Anvil's Mang-Git Ng.

For the U.K. payments industry to be in the best position to succeed, keeping consistent with compliance to both U.K. and EU regulations will be critical, says Ecommpay's Paul Marcantonio.

Two decades ago, before Jamie Dimon & Co. towered over the industry, the sale of JPMorgan to Chase Manhattan was seen by some as the downfall of the most prestigious U.S. bank. In a new book, Nicholas P. Sargen, a former economist there, offers a cautionary tale of a management team that did many things right yet failed to avoid a takeover.

As the digital transformation journey accelerates the need for more collaborative, agile and tailored solutions between banks and fintechs becomes essential, says MYHSM's John Cragg.

Incumbent banks’ market position is underpinned by strong consumer trust and massive scale, but these historic advantages can no longer be taken for granted, Simon Wilson of Icon Solutions writes.