PayThink

Opening up universal payments and authentication methods that feel familiar, for both online and face-to-face transactions, could unlock a world of possibilities when it comes to redefining how businesses engage with consumers, says MYPINPAD's Justin Pike.

By holding themselves accountable and following smart standards, organizations will be able to provide consumers with strong security and peace of mind the next time they swap those paper menus for a set of scannable squares on their phone, says Nok Nok's Phil Dunkelberger.

President Biden’s executive order requiring agencies to weigh the impact of pending policies on underserved groups could have a lasting effect on issues from reforming the Community Reinvestment Act to fair lending.

A payment company focused on customer experience can work behind the scenes to facilitate that success, says PayNearMe's John Minor.

Small businesses still process a large number of transactions and can fall behind if there are delays, says Valtatech's Jussi Karjalainen.

Younger consumers have an appetite for fintech services and digital relationships, says Cloudentity CEO Jasen Meece.

At this point, 13 years on from the financial crisis, there are too many institutions copping to wrongdoing that risk managers could have — and should have — anticipated.

Machine learning and innovations such as voice assistants can give the newly mature e-commerce industry an extra push, says Qualpay's Penny Townsend.

Helping corporates manage cash and liquidity through automated data-based actions can start to ease serious headaches for treasurers, says Icon Solutions' Simon Wilson.

Consumers have gotten used to mobile order, pay and delivery, and will require even greater innovation, says OnFleet's Khaled Naim.