PayThink

An app that strives to be a "one-stop shop" for all money matters is likely to please nobody.

Merchants and banks have taken predictably opposing positions on a Federal Reserve proposal to increase competition among networks that route online debit transactions. But amid the hundreds of comments, it's those from supposedly neutral parties — the Department of Justice and the Federal Trade Commission — that stand out.

A Biden administration proposal to give the IRS access to individuals' banking data is a violation of consumer privacy, writes Sen. Mike Crapo.

Large banks have received CRA credit for Paycheck Protection Program loans and all types of modifications two to three times more frequently than small banks. The latter need to press examiners to recognize the contribution they’ve made to their communities.

Companies that put in place procedures and technology to analyze data from phone calls, emails, chats and other communications can help front-line workers avoid repeating customer service mistakes.

The revenue that banks earn from these loyalty programs provides a substantial offset to potentially shrinking interchange fees.

The market for short-term installment credit is growing among millennials and Gen Z consumers who distrust credit cards. Banks are letting a golden opportunity slip away.

In his new book “Inside Money,” Zachary Karabell tells a compelling story about how Brown Brothers Harriman influenced the course of U.S. history.

If Biden appointees are going to apply more antitrust scrutiny to bank mergers, they need to factor into their analysis the competitive threat that banks face from fintechs and other less-regulated players.

If the Justice Department and other agencies are serious about overhauling the bank merger process, they need to start by establishing whether consolidation helps or hurts consumers.