PayThink

In our increasingly detached world, where folks spend more time staring at little screens in their hands than interacting with people, the things that create real customer relationships are as simple as ever.

"It would be hard to imagine a more thorough rebuke of how America's Securities and Exchange Commission … tries to discipline financial firms," The Economist’s Schumpeter blog says of New York District Judge Jed Rakoff's rejection of Citigroup's settlement with the SEC.

Two DMV employees and two others are accused of using their positions to obtain and sell Social Security numbers and other personal details.

An OWS subgroup discusses what would constitute a truly “alternative bank,” how much could be borrowed from the credit union, community bank and mutual models, and how to take it several steps beyond.

It's hard to pin down precise numbers, but anecdotal reports in news outlets across the country suggest that hundreds of thousands of Americans responded to "National Transfer Day" campaign by switching their deposits from major banks to credit unions.

During the last century, economic growth in the United States was unparalleled. A large portion of that growth came from the explosion of capital formation for small companies. It is high time that America gets back to that future.

The credit union business model (is supposed to be) all about the sharing of Best Practices with other credit unions.

Banks are going to need to make hard decisions to exit some traditional businesses. The question is how to do it to maximize what you get at the exit, and in such a way that remaining businesses can thrive.

Like roaches, op risks hide well, multiply quickly, and should be everyone’s problem to stomp out.

Imposing fees risks further alienation of consumers, raising the stakes on the “dare” to consumers to find other ways to meet their financial needs. And there are new and better ways for banks to make money.