PayThink

While we can’t know what the post COVID-19 landscape will look like, we do know that business expenses will ramp back up, and with them, higher expectations for digital payments from both suppliers and vendors, says Wex's Jay Dearborn.

The industry has an opportunity to build deeper relationships with members right now by communicating in a proactive and empathetic way.

But with the deadline fast approaching and no further extensions on the horizon, focusing squarely on accelerating EMV compliance is now the optimal decision for gas station owners, says Paysafe's Lori Griboski.

Banks must address the societal issues that resonate deeply with their customers and communities, says Regions Financial chief John Turner.

Bitcoin showed the world that software can be open source, censorship resistant, decentralized, permissionless and borderless, says Woorton's Zahreddine Touag.

Contactless payments, staging and early wage access have built a permanent following and should be part of any alternative financial services mix, says DigitaMint's Marc Grens.

The uncertainty from the pandemic has made costs unpredictable, says Ally Lending's Hans Zandhuis.

Consumers will still prefer minimizing physical contact, while relying on digital payments and looking forward to adopting smarter methods that are secure, convenient, and less time-consuming, says Global Market Insights' Vinisha Joshi.

Despite tougher privacy regulations, further safeguards are needed that require consumers' clear consent before personal information is exchanged.

It is a frustrating reality during a time of national crisis that emergency payment options for vulnerable populations remain such a complex and inefficient landscape, says Flourish Ventures' Sarah Morgenstern.