PayThink

As the global economy continues to unlock more opportunities for cross border transactions and payments, the ability for businesses to communicate with global consumers in their language (or currency) of choice is vital, says Fiserv's Brian Frey.

Many will need to ramp up security protocols and reconsider which services require a high-tech versus human touch.

Financial firms could lose access to data that’s critical to their businesses if Congress passes a privacy bill. To change lawmakers’ minds, they need to show how data in the right hands has the power to improve customers’ lives.

The coronavirus has slammed merchants. For many, providing a better online experience by the holidays is their last chance, says Zycada’s James Brear.

As more consumers do business online, some deposits are being unfairly categorized as brokered, inviting burdensome regulatory scrutiny.

Robotic Process Automation and other cognitive automation tools can handle repetitive manual tasks such as processing data from websites and other applications says Kofax's Wendy St. Clair.

s part of a global financial community, we must consider the long-term impact and see financial inclusion as a fundamental priority as we look to rebuild a fairer, more sustainable world, says Icon Solutions' Darren Caprehorn.

One of the few clear implications from the initial two months of the lockdown with the changes to consumer behavior and the uncertainty ahead is the imperative for organizations to regain clarity on credit risk by obtaining a more complete picture of consumer creditworthiness, says LexisNexis Risk Solutions' Ankush Tewari.

The coronavirus pandemic has forced some branches to close, but demand for in-person advice remains strong.

Fintechs must have the ability to adapt if they're to survive the crisis and thrive afterward, Daumantas Barauskas of Genome says.