PayThink

If your employees are unhappy, your customers will be the first to notice. Showing a little appreciation may be an investment in keeping both.

Banks need to find quick wins; enhancements that make the most of their current strengths by maximizing revenues and offsetting rising customer attrition, writes Lars Sandtorv, CEO of MeaWallet.

To address users’ privacy concerns, secure data and avoid litigation or fines while delivering a competitive customer experience, financial institutions must adopt a customer digital identity and access management (CIAM) strategy, says ForgeRock's Ben Goodman.

Community banks shouldn’t wait for the Fed to create a new real-time payments rail when consumers are already flocking to other options.

The Fed's involvement will inject competition into the market and offer merchants choice as they weigh their payments acceptance options, argues John Drechny, CEO of the Merchant Advisory Group.

While traditional payment processors conquered bitcoin in the first battle, the disruptive potential of blockchain technology remains a potent threat and incumbent payment processors should prepare for a healthy new challenge.

The approach could work as long as the Fed were to add certain thresholds.

The time is ripe to move decision-making up the ladder and for organizations to bite the bullet by creating a more inclusive comprehensive strategy for the overall business that considers all the disparate security needs, writes Madeline Aufseeser, an analyst and fintech executive.

If the Federal Reserve doesn't maintain an active role, Wall Street megabanks could take over the payments system.

The new accounting standard meant for publicly traded firms creates greater headaches for privately held community banks.