PayThink

It's not enough to say you provide excellent service. You have to define what it is in a concrete, measurable way to live up to that promise. Take these steps to do just that.

The Middle East presents a rare opportunity for digital payment innovators to access a populous and high-spending region with good levels of connectivity, writes Tom MacDonald, financial and business services practice head for Global Growth Markets.

Developers will struggle to create apps that can be used seamlessly across institutions unless banks can learn to share programming data in a consistent way.

Although Visa Claims Resolution will require merchants to learn some new rules and routines, the changes are good news for merchants who know what to expect, writes Rafael Lourenco, executive vice president at ClearSale.

Loosening lending standards can actually increase the odds that banks get sued for discrimination.

The agency should consider exempting some registered cryptocurrency exchanges from state money transmission laws.

The reserve bank's proposal to address banks and nonbanks that remain "too big to fail" does not include two of the largest such institutions: Fannie Mae and Freddie Mac.

AI relies on catching the malware itself at a later stage, once it begins to operate in the system, and that's not enough to combat breaches and payment systems, according to Mordechai Guri, chief science officer at Morphisec.

Small financial institutions are eager to see the Senate’s reform bill signed into law, but House efforts to amend the legislation risk stalling the effort.

Fintech companies such as WorldFirst, TransferWise, OFX, and WorldRemit give people more cost-effective means to make cross-border transfers, writes Jon Dela Cruz, a researcher for iCompareFX.com.