PayThink

Research and consumer surveys aren’t the only tools to help banks understand what they need to do. Friends of executives can provide honest feedback as regular customers.

Traditional financial institutions would gain from adopting the innovative, consumer-focused mindset Amazon promotes. Hiring executives away from the e-commerce giant could help.

The agency should consider exempting some registered cryptocurrency exchanges from state money transmission laws.

Implementing an electronic payments solution isn’t about replacing one payment method (checks) for an electronic one—as in abandoning checks for ACH, writes Ralph Perdomo, a research analyst at Nvoicepay.

Options include multilayered security solutions that incorporate verification via passive biometrics, without adding friction, by evaluating a consumer’s inherent behavior online during the transaction process, writes NuData Security's Lisa Baergen.

Banks have not yet finished with the wave of lawsuits stemming from the financial crisis. There are ways they can better ward off those threats next time around.

Employees still fall for phishing attacks, but there is technology that can remove the offending code before employees even view emails, writes Aviv Grafi, CEO of Votiro.

His suggestion to force major agency rules to be preapproved by Congress is a threat to consumers and lenders alike.

The cryptocurrency and blockchain related failure rate is comparable to other technology startup categories and manageable with the right due diligence, writes Cahill Puil, founder of the consultancy Byte Media Group.

A broad network of financial data, such as utility payments and direct deposits, could help those without established credit histories better obtain loans. It might also help lenders make more accurate underwriting predictions.