PayThink

Uber and other digital commerce plays are drawing attention to online fraud and innovation. Payment companies and merchants will need to adjust to meet the pace of change in the year ahead.

The new year will ring in developments in the ways banks use chatbots and other artificial intelligence, and produce digital products and services.

Regulators here made strides to encourage innovation in 2016, while Brexit cast doubt on the London fintech boom. Yet the cross-Atlantic payments battle is just beginning.

Regulators here made strides to encourage innovation in 2016, while Brexit cast doubt on the London fintech boom. Yet the cross-Atlantic payments battle is just beginning.

A 2018 deadline to automate government payments is fast approaching. Only with a mix of technology solutions and cooperation among agencies can that deadline be met.

One of the designers who worked on Kasisto's chatbot Kai argues that technologists are perpetuating female stereotypes; SoFi has some unusual ideas about how to get to know its customers better; and Fidelity gives in to the ETF trend. Also, Cathy Engelbert, Barbara Boxer and Megyn Kelly.

We need more and bigger black-owned banks, not just a surge of deposits for a few institutions, especially if those institutions have not proven that they adequately serve the black community.

Any method for unwinding too-big-to-fail institutions that tries to avoid bailouts is a fool's errand. A more effective path may be reducing the size of TBTF banks or regulating them as utilities.

Traditional checking hasn't faded nearly as fast as original predictions at the dawn of online banking. Checks will remain a major part of payments, though there are some signs of an eventual decline.

Almost 40 years ago, a rock music legend asked a question that too many banks are failing to address today.