PayThink

More loans means more profit, so why would anyone ask if there’s a dark side to loan growth? Because more loans also means more that can go wrong.

I made a provocative comment, as it turned out, during my keynote at a recent conference. The comment was picked up in a press article that reported I said "the coding behind virtual currency bitcoin could also prove to be enormously transformational, potentially even replacing the Swift network for interbank payments."

When employees create win-win scenarios, your members not only see their credit union as offering a good deal — they see the institution as an strong advocate for their financial well-being.

Nandita Bakhshi will become CEO of the $76 billion-asset Bank of the West, and a study finds JPMorgan Chase is the most ideal bank for women. Still, it seems as if lip service lives on when it comes to gender diversity, even where Dodd Frank is concerned. Would contentious SEC nominee Hester Peirce change that? Also, how job sharing could help more women rise through the company ranks.

Consolidation is increasing risk to the Federal Deposit Insurance Corp. while reducing diversification in the industry.

Endorsements from lawmakers such as Bernie Sanders and Elizabeth Warren of the U.S. Postal Service providing banking services overlook how a similar plan faltered after the Panic of 1907.

Innovations in payment and financing services are changing the way that organizations around the world conduct business.

Research shows the more consumers interact with branch staff, the more they dislike the brand. To improve their image, banks need to emulate Apple and focus on every customer experience detail — in tech and in person.

Loans outpacing GDP and the expressed optimism of CEOs on recent earnings calls are among the signs that growth figures are too good to be true.

NFC mobile payments continue to grab headlines, but to really drive uptake and ensure full market coverage, combining contactless cards with next-gen mobile banking apps is surely the right way to go for new banks.