PayThink

The industry's rapid change is shining a spotlight on middle and senior managers who inherit positions and often have to fix the messes — while maintaining the successes — of their predecessors.

The question of “big data” resilience is now analogous to the global warming situation—it’s a reality with staying power.

The near future may find more banks ceasing to originate residential mortgages in an effort to stop the slide in stock prices.

The central bank should not delay putting in place a long-term plan that diminishes its outsized influence and allows the financial markets to work without interference.

Despite electronic payment innovations, cash is still the most efficient and simplest form of payment for low-value transactions.

The marijuana industry is still hampered by its own banking crisis, but the rigidity of federal laws is not stopping all advances in financial services for the sector.

The best customer prospects are specific individuals, so don't fall into the trap laid by surveys and articles that recommend a grand pitch to Generation Y as a marketing strategy.

Forced to find effective ways to authenticate customers, companies are evaluating physical biometrics for web passwords. But in the mad rush for alternatives to fight account takeover, could we be making the problem worse?

Banks' vocal opposition to the National Credit Union Administration's proposal to ease field-of-membership rules overlooks why changes are necessary and long overdue.

The potential for more convergence between financial products and physical products raises a whole host of data and privacy issues that banks must deal with proactively.