PayThink

How you behave after customers turn you down establishes their impression of you going forward and could open the door to new sales opportunities.

While Apple Pay has been received favorably since its launch last year, Google was technically the first mobile payments system on the block with their since re-branded Google Wallet. Android Pay is their latest foray into mobile payments and Google is set to drive agenda forward with significant advantages in adoption, capability, and compatibility.

Unlike the high-profile hacking incidents at big banks, smaller institutions have their own breed of threats such as cyberextortion that they must focus on in strengthening their security.

Innovation and flexibility aren’t attributes often associated with public transportation. But by deploying cutting edge open payment ticketing technologies, transit operators can give their customers greater flexibility and create a more engaging transit network.

It is wrong to claim the Federal Reserve's proposal requiring "total loss-absorbing capacity" will perpetuate the "too big to fail" problem. Indeed, it is just the opposite.

Despite the House Financial Services Committee's passage of a bill to convert the Consumer Financial Protection Bureau's leadership structure from a single director to a commission, Democrats have largely opposed the bill.

Richard Cordray, the director of the Consumer Financial Protection Bureau, takes issue with American Banker's recent story about errors in the agency's complaint database.

With the Consumer Financial Protection Bureau's disclosure rule potentially slowing down the loan process, institutions need to focus on communication strategies to keep young borrowers at the closing table.

The holidays are approaching, and mobile is going to play a bigger role in e-commerce than ever before. Last year, mobile holiday shopping traffic surpassed desktop for the first time and retailers are expecting even higher mobile traffic this year.

With community bankers already talking about suing over FOM, ties between NCUA and CU industry could come under more scrutiny.