PayThink

The fact that ATM fee hikes still cause controversy shows consumers still demand ATMs, even in an era when payments and other transactions seems to be moving to a mobile platform.

Banks should place a premium on employees who hold themselves to high standards, care about a greater cause and understand their role’s relationship with the broader organization.

The CFPB is purging the dark corners of debt collection and buying. It's a revolution that's been a long time coming.

The U.K.’s retail spending in the first three months of 2015 was 2.8% higher than the same period last year earlier. But despite the rosier outlook, consumers’ trust in the banking industry is yet to return, together with their desire to use credit cards.

For all their talk, banks are still sorely lacking when it comes to creating a great user experience in their digital channels, as this unhappy customer can attest.

Breaking up the biggest banks could wind up increasing the chances of a taxpayer bailout, while reinstating Glass-Steagall would only serve to make banks less stable.

Banks can ditch their reputations as fuddy-duddy workplaces by helping millennial employees connect with the social mission driving the company and giving them plenty of opportunities to advance their careers.

Apple Pay represents a new cost to the issuing community. The issuers accept this because there is little choice but to operate on Apple's terms, including paying a fee to support Apple Pay.

Using scant evidence of women's participation in the digital currency industry to foreshadow Bitcoin's demise is not only erroneous, but also impertinent. Though the number of women in Bitcoin may be small, the collective impact of their achievements is unmistakably great.

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including thoughts on derisking, biometric technology and Paul Volcker’s proposal to reform the regulatory system.