Bonnie McGeer is the executive editor of American Banker. She oversees its monthly magazine, along with annual projects such as the Survey of Bank Reputations, Best Banks to Work For and Big Ideas in Banking. She also chairs the Most Powerful Women in Banking and Finance program.
Yolande Piazza explains Citi Fintech's unique process for getting customer feedback on new apps. She also talks about overcoming the challenges of innovating inside a large company like Citigroup and winning over those who are resistant to change.
How Ellen Alemany is reinforcing a set of core behaviors — like "straight talk" — to create the kind of culture she wants at CIT Group. She also discusses loan demand and the sentiment of middle-market businesses.
In our Most Powerful Women rankings, you'll read about a lot of impressive female leaders. But there are still more standouts we'd like to introduce you to. These five offer proof that big changes are possible in just a short time.