PayThink

A year ago I attended both the PSCU and CSCU annual meetings and "EMV" were these three little letters that were preceded by phrases such as "start thinking about" and "you need to get ready for."

As the voices of concerned stakeholders, both the biased (regulated credit unions and trades) and the unbiased (more than 320 U.S. House members) grow louder and more compelling, the NCUA Board and its chairman, Debbie Matz, must now do the only prudent and reasonable thing.

As anyone who has purchased an airline ticket online can attest, published prices are a relic of days gone by. Adjusting prices in real time to reflect continuous changes in consumer demand and changing understanding of underlying supply costs—or dynamic pricing—has become increasingly common.

When women reject or reframe career-limiting assumptions, they are able to get ahead at their jobs without sacrificing having a family.

Banks have tried to change tellers' skill sets without changing the type of people they hire. They need to recruit sales-minded employees — and incentivize them with better pay and clearer career paths.

Before the FSOC or other agencies start to impose capital requirements on nonbank financial companies, let's make sure we understand the business models and the risks that these firms actually take.

If banks and supervisors are serious about achieving regulatory excellence, they need to make the people in charge of product lines take ownership of compliance.

Analytics of consumer payments data has transformed the ways credit card companies understand and engage their customers and prospects.

The consensus on Twitter is that a $2.6 billion fine for helping wealthy Americans evade taxes is not punishment enough for the Swiss banking giant.

There are a lot of great programs aimed at helping low-income people improve their financial circumstances. One problem: figuring out how to connect with them in the first place.