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In the conclusion of a three-part interview, Ryan Singer, a blockchain-tech entrepreneur, explains why bankers should care about Washington's resurgent efforts to insert back doors into security systems.

The hardest part of converting a thrift is establishing a "culture of high performance" and shareholder accountability, says Andrew Samuel, CEO at Sunshine Bancorp, in Plant City, Fla. Sunshine converted to a stock-owned company in July 2014.

Most consumers haven't developed a "muscle memory" for using mobile wallets, says Julie Pukas, head of U.S. bankcard and merchant services at TD Bank. It will simply take more time — and, more importantly, widespread merchant acceptance — before consumers feel comfortable paying with their phones.