Technology

Our 16th annual Most Powerful Women in Banking rankings; why Regions did away with teller jobs; small banks lagging in deposit share; and more from this week's most-read stories.

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, executives said during a discussion at Finovate.

Global Payments hopes to strengthen its position among restaurant merchant acquirers by paying $415 million in cash for food services and software company Sicom Systems.

Australians' love for contactless payments is driving the Australia and New Zealand Banking Group to incorporate mobile withdrawal technology to its ATM network.

In September, the National Credit Union Administration barred five people from the industry, including one individual who was accused of working to embezzle more than $1 million.

Sourcemedia's annual PayThink conference is always productive and informative, and this year's event was no exception.

State regulators are planning to sue the agency over its special-purpose charter, but the charter would be an important step forward for the regulatory system.

Watt hearing suggests IG lessened her oversight; those who invest in a publicly traded bitcoin mining company can expect volatility.

Two credit unions are part of a fintech pilot program to help borrowers set aside money to pay down student debt faster.

It could be tempting to pick the easiest pricing option to understand and move on. But other times, more complex pricing options can really help businesses save money, writes Angelo Grecco, chief business development officer for CardConnect.