With 7.7 billion users, it’s likely that a large percentage of your bank customers are using chat. But chat has applications beyond connecting with friends and family. A Clickatell survey found that 77% of consumers want to use chat to make purchases, creating a revenue opportunity for financial institutions.
Join Pieter de Villiers, CEO and co-founder of Clickatell and Matt Safaii, founder and managing partner of Arrowroot Capital, a global growth equity firm which recently secured $91 million in funding for Clickatell, as they discuss how chat commerce will impact the financial services industry.
You’ll learn:
- Why chat will drive growth in digital commerce
- How merging chat with commerce and payments will benefit consumers, merchants, and financial institutions
- What financial institutions can expect as payments continue to transform
- Where banks fit into this new payments ecosystem