Podcast

Improving the Check Customer Experience While Reducing Fraud

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Checks are not going away—and neither is check fraud. In fact, check fraud is on the rise as criminals take advantage of social media scams, account takeover, check washing, and stolen checks.

Customer desire for immediate funds is also not going away. A check may be paper, but customers expect the same level of immediacy that they get with digital payments and other payment types. Maintaining this balancing act between meeting customer demands while mitigating check fraud is difficult.

Join Rodney Drake, Chief Strategy Officer, Valid Systems and Dan Daigler, Vice President of Business and Retail Deposit Operations, M&T Bank, as they discuss:

  • The unique challenges check fraud presents to financial institutions and customers
  • How customer expectations are in direct conflict with traditional check fraud protections
  • How M&T Bank's Flash Funds provides immediate mobile deposit availability while combatting check fraud

Click the player above to learn what you can do to mitigate check fraud while improving customer experience.
You can visit Valid's website and LinkedIn page for more information regarding their products and services:
https://validadvantage.com/
https://www.linkedin.com/company/valid-systems/