Listeners will hear original research on going digital when it comes to consumer bank account opening and learn more about how a digital focus in this area can help their banking institution grow revenue and save money.
Just a few of the insights from the study covered in the podcast include:
- Organizations that fall into the mostly digital account opening segment experienced 16% growth while the mostly non-digital group had a 9% decline in revenue growth year-over year
- The median customer acquisition cost for acquiring a non-digital customer is $138 per account, but the median cost for acquiring a digital customer is only $77 per account