Product Marketing Lead
Blend
According to a recent survey by Future Branches Insight, sponsored by Blend, 41% of banking customers say that the number one challenge they have when opening a new deposit account is that it's a time-consuming process. Additionally, 39% also say that the process is prone to data errors.
This feedback, along with expanding and shifting customer expectations, technology disruptions and intensifying competition from fintech innovators, is putting pressure on banks and credit unions to transform their account opening and loan origination processes.
In this podcast, Unlocking Growth: Origination gets a CX makeover, Sara Maaske, Product Marketing Lead at Blend, elaborates on these survey results and shares how banks and credit unions are innovating to drive deposit and loan growth.