Almost 9 out of 10 customers want to chat with their bank—but banks aren’t getting the message, literally and figuratively. Clickatell’s CEO and co-founder Pieter de Villiers shares the results of Clickatell’s survey of over 1,000 bank consumers about their chat habits, likes and dislikes. The findings will provide you with a roadmap for getting the most out of chat at your organization.
Podcast
Your Customers Want to Chat. Are You Ready?
April 5, 2021 10:36 PM
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