How banking leaders are taking initiative to address the employee experience and ultimately create a positive pathway to desired customer experience outcomes
Experian launches Experian Assistant, an integrated suite of AI technologies designed to transform the way financial institutions interact with their data. Using Generative AI, Experian Assistant will simplify and accelerate complex use cases offering businesses a new level of efficiency and precision in their data-driven operations resulting in cost savings and increased productivity.
Client onboarding is a complex—not to mention—time consuming endeavor, however there are advancements in the industry that can make the process less painful going forward.
Financial institutions have dramatically increased their investment and trust in large language models since 2023. Ramakrishnan, Capgemini's deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.