Forrester Consulting, a leading IT analyst firm, has constructed a Total Economic Impact (TEI) framework to identify how products perform across a variety of metrics—from ROI, to time savings, to value—and much more. In a recent commissioned study, Forrester consulted several clients to determine the value and cost associated with purchasing, using and implementing IBM Planning Analytics.
In their latest report, BARC named IBM a Market Leader for its planning and analytics products including: IBM Planning Analytics powered by TM1, IBM Cognos Analytics, IBM Watson Studio, and IBM SPSS.
Before the COVID-19 pandemic, discussions about a customer’s digital preferences would typically fall on generational lines – focusing on millennials and their preference for mobile channels, or baby boomers’ affinity for personal service. However, during the first few months of the pandemic, most Americans were under lockdown, relying on digital technology to purchase the basic necessities they needed to survive.
Financial Services and Insurance organizations are increasingly adopting cloud in order to gain advantage from speed to market, better customer experience and data-driven product development. Yet, balancing risk and security with business agility can be challenging.
