With application fraud attacks up 16%, according to Aite Group, it’s no wonder that financial fraud executives consistently name application fraud as one of their top three pain points.
The pandemic has capitulated the banking industry into the next phase of digital transformation. The increased use of digital channels have forced banks and other financial institutions to improve their product origination and digital onboarding capabilities.
In the current environment, new challenges are being presented to mid-size banks. Your competitive edge related to personal, friendly and often branch-based service is being contested as customer satisfaction continues to become synonymous with digital satisfaction.
Learn how high-growth leaders in AI are demonstrating ground-breaking results, reshaping the marketplace, and setting themselves apart in their industries.
Forrester Consulting, a leading IT analyst firm, has constructed a Total Economic Impact (TEI) framework to identify how products perform across a variety of metrics—from ROI, to time savings, to value—and much more. In a recent commissioned study, Forrester consulted several clients to determine the value and cost associated with purchasing, using and implementing IBM Planning Analytics.
In their latest report, BARC named IBM a Market Leader for its planning and analytics products including: IBM Planning Analytics powered by TM1, IBM Cognos Analytics, IBM Watson Studio, and IBM SPSS.
Before the COVID-19 pandemic, discussions about a customer’s digital preferences would typically fall on generational lines – focusing on millennials and their preference for mobile channels, or baby boomers’ affinity for personal service. However, during the first few months of the pandemic, most Americans were under lockdown, relying on digital technology to purchase the basic necessities they needed to survive.