In crafting pre-qualified and pre-approved offers, financial institutions (FIs) must analyze an abundance of data, from sorting through third-party vendors' lists, to screening credit reports to determine which account holders are good prospects for a given offer. Future-focused FIs are opening up new revenue possibilities by using deep data insights to customize these offers to individual users.
New use cases for consumers and businesses continue to emerge as the industry's real-time payments segment reaches maturity, creating additional revenue opportunities for financial institutions (FIs) that embrace the movement.
To best serve account holders and continue to enhance their user experience, it's important that digital banking solutions turn inward to increase back-office efficiencies.
Alkami Technology Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., today announced the launch of 'To My Jelly Bean', a feel-good social media campaign highlighting the importance of regional and community banks and credit unions in the lives of account holders nationwide.
Alkami Co:lab 2023 explored emerging trends in digital banking and data analytics; long-term Alkami clients outperforming peers in major financial metrics
If you are looking to improve the overall communications experience by adding calling to your Microsoft Teams environment, you should evaluate the benefits of integrating UCaaS with the Microsoft Teams app.
Learn how you can employ these five customer experience strategies in your financial services contact centers to delight your customers and keep them coming back.
RingCentral and Theta Lake have teamed up to address these issues, and their collaborative approach to hybrid work compliance enables firms to be successful and enable digital transformation.
Businesses across industries face huge pressure to modernize and complete agreements digitally – notarizations are no exception. With over 1.25 billion documents notarized in the U.S. each year, accelerated digital transformation for notarization presents a major opportunity for organizations to meet and exceed rising customer expectations.
Sumeet Chabria, founder and CEO of advisory firm Thoughtlinks and a former tech executive at Bank of America, explains some of the technology changes every bank should be making to ensure it's not the next victim of a bank run.
This research-based discussion offers practical insights for banking professionals looking to break free from the legacy technology issues that prevent many banks from innovating at the speed needed to remain competitive.
In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech's influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions. We found that Big Tech is recreating the digital banking experience and users are eagerly embracing the change.
