Retail & Commercial

A California consumer group on Thursday urged the Senate Finance Committee to delay Treasury Secretary-designate Steven Mnuchin's nomination hearing after a leaked 2013 memo described alleged illegal foreclosure practices at OneWest Bank when he was chairman and CEO.

One of the designers who worked on Kasisto's chatbot Kai argues that technologists are perpetuating female stereotypes; SoFi has some unusual ideas about how to get to know its customers better; and Fidelity gives in to the ETF trend. Also, Cathy Engelbert, Barbara Boxer and Megyn Kelly.

Fifth Third Bancorp in Cincinnati has a new chief legal officer.

Community Bank System in DeWitt, N.Y., has overhauled several board committees to prepare for crossing $10 billion in assets.

We need more and bigger black-owned banks, not just a surge of deposits for a few institutions, especially if those institutions have not proven that they adequately serve the black community.

Washington Federal Chairman and Chief Executive Roy M. Whitehead will hand off his CEO duties to Brent Beardall this spring.

2016 was very good to these financial services executives, who succeeded where others failed, sold their businesses for large sums, felt the love of regulators or could finally breathe a sigh of relief.

Carolina Alliance Bank in Spartanburg, S.C., is planning to form a holding company.

Traditional checking hasn't faded nearly as fast as original predictions at the dawn of online banking. Checks will remain a major part of payments, though there are some signs of an eventual decline.

Banks are grappling with new challenges in trying to work with voice assistants like Alexa in Amazon's Echo to allow customers to check balances and perform other tasks. But with voice banking on the horizon, banks cannot afford to stall their efforts.