Retail & Commercial

Rejiggering the credit-scoring system won’t do much to expand credit access. Instead, banks and financial services companies should start thinking about new ways to evaluate the situational factors that influence borrowers’ reliability.

In Mexico, debt collection harassment complaints have more than tripled in the first half of this year compared to the same period a year ago.

The range of loan products offered by mortgage lenders and investors has been narrow since the housing crisis, but a few underserved niches are starting to make a comeback.

Byron Thompson, chairman of Country Club Bank in Kansas City, Mo., has died.

A group of nonbank small-business lenders unveiled a self-regulatory pledge Thursday designed to bring greater clarity and consistency to their industry's pricing.

Community banks are being crushed by burdensome rules and regulations. Policymakers should recognize their plight and scale back Dodd-Frank.

ValueAct Capital Management has amassed a stake in American Express, people with knowledge of the matter said, as the activist fund considers pursuing shareholder-friendly changes at the credit-card issuer.

Cornerstone Bank in York, Neb., has tapped Kris Holoch to succeed her father Kelly Holthus as the bank's chief executive. Holoch previously served as executive vice president and on the board.

M&T Bank's disclosure that it is in settlement talks with the Justice Department for not complying with underwriting guidelines on FHA loans has renewed fears that more lenders will be targeted.

Apple Pay users are fanatically satisfied — to the tune of 98% of in-store users and 93% of in-app users surveyed — making an average of 2.6 weekly in-store purchases and 2.3 weekly in-app purchases, according to the Auriemma Consulting Group.