Retail & Commercial

Banks are behind many of the faulty or nonexistent records that lead collections companies to erroneously demand debt repayments. That was a key message from regulators, consumer advocates and collections insiders at a Thursday panel.

Taylor Capital Group in Chicago has hired a new chief compliance officer for Cole Taylor Bank.

Waterstone Financial (WSBF) in Wauwatosa, Wis., is planning a second-step conversion.

The consumer agency has listened to agency concerns and issued reasonable, measured rules, but it still faces charges that it's unaccountable and out of control.

Three years ago, Visa executives told investors that one of their goals was to enter new businesses, but Visa CEO Charlie Scharf, who joined the company in October, says that is no longer the case.

Visa CEO Charles Scharf spoke at length Thursday about repairing frayed ties with retailers, even as the decade-long war over interchange fees rages on.

Lowering overhead (relative to assets) would be a powerful motivator for a bank to get big, fast. But the savings just aren't there.

As the government banishes home loan products deemed unsuitable for most borrowers, why does it continue to backstop one that’s pitched to aging seniors – mainly by nonbank lenders?

Ed Hale, who retired as chairman and CEO of First Mariner in Baltimore more than a year ago, has invested in a local technology consulting firm called Think Systems.

Identity theft continues to be the highest ranking consumer complaint, according to the Federal Trade Commission. With this in mind, Zoot Enterprises recently discussed the prevalence of identity theft and fabricated identities with Dr. Stephen Coggeshall, chief technology officer at ID Analytics.